Hewitt Packer Reviews and Complaints

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Hewitt Packer Reviews

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  • repair wasnt completed



    I contact hp back in july due screen not coming and then in aug i got laptop back and the mouse doesnt work call them and they walk me through the restart and the guy on the othet sd it will take 15-20 min call back but he sent my calls to vm and call back and they sd no warranty i havent had laptop not even a yr. So how is the yr warranty gone. Cso order number bfvb337501; serial number 5cd4333847; hp laptop; hp customer service and their number 18555019220; 18004746836 More...
    (Repair Services)
  • crashed laptop



    I bought a new hp laptop in aug.2012 with the understanding I could upgrade from windows 7 to windows 8 when it came available. My computer crashed a couple weeks ago. After talking for 2 days to hp, a rude supervisor was put on to the phone. I was told it was my fault for downloading windows 8 ,that came as a free download, and they will not honor their warranty. They even had the nerve to try to sell me an extended warranty on an useless computer. shame,shame. I am owed a new computer or a repair of my computer. More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    maryann53's Picture   maryann53    0 Comments   Comments
  • Service



    I contacted HP to help with my computer which they informed me that I must have dropped it, which I didn't but anyway was not going to pay to get it fixed there because I bought the warrenty, I also explained to them it was shipped out at my work address and that is the shipping address but my billing address was different, told the lady on the phone and an email, So I told them just to mail back to me, they did but to my home address which was incorrect and they had me run all over town just to get my computer which they shipped to the wrong address and it tool over 5 days to get to... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
  • HP NOT HELPFUL



    I contacted HP to help with my computer which they informed me that I must have dropped it, which I didn't but anyway was not going to pay to get it fixed there because I bought the warrenty, I also explained to them it was shipped out at my work address and that is the shipping address but my billing address was different, told the lady on the phone and an email, So I told them just to mail back to me, they did but to my home address which was incorrect and they had me run all over town just to get my computer which they shipped to the wrong address and it tool over 5 days to get to... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    joannmadore's Picture   joannmadore    0 Comments   Comments
  • Cant get free windows up d



    b I bwought my hp computer at Best Buy in ky. They said they would mail me my up grade when it came in . i called for it about 3 weeks ago and they said i had to go on the net and get it threw hp. Now my daughter and i have been working on this for 2 to 3 weeks now we are not getting any where. All we get is a nasty run around you talk to one person for an houre and then they put some one else on the line and you get no where. Please there has to be some one some where to help me get my free windows 7 up grade . I paid cash for my computer the first on e in my life some companys get... More...
    (Pets)
    pebbles's Picture   pebbles    1 Comments   Comments

Hewitt Packer Reviews By Product


Hewitt Packer Comments


gaylord says: (5 years ago)
 0
tune up takes to long and cant use computer dont buy hp computer



beliver says: (7 years ago)
 0
please send phone # I would like to buy a cumputer would like for you to email me.




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