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  • crashed laptop



    I bought a new hp laptop in aug.2012 with the understanding I could upgrade from windows 7 to windows 8 when it came available. My computer crashed a couple weeks ago. After talking for 2 days to hp, a rude supervisor was put on to the phone. I was told it was my fault for downloading windows 8 ,that came as a free download, and they will not honor their warranty. They even had the nerve to try to sell me an extended warranty on an useless computer. shame,shame. I am owed a new computer or a repair of my computer. More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    maryann53's Picture   maryann53    0 Comments   Comments
  • HP NOT HELPFUL



    I contacted HP to help with my computer which they informed me that I must have dropped it, which I didn't but anyway was not going to pay to get it fixed there because I bought the warrenty, I also explained to them it was shipped out at my work address and that is the shipping address but my billing address was different, told the lady on the phone and an email, So I told them just to mail back to me, they did but to my home address which was incorrect and they had me run all over town just to get my computer which they shipped to the wrong address and it tool over 5 days to get to... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    joannmadore's Picture   joannmadore    0 Comments   Comments


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